Kaizen have many years experience working in the employment sector, both directly with those who are unemployed, and in training employment service staff to be more effective in their roles. In this time of rising unemployment and reducing budgets it is essential that employment programmes and frontline staff are as efficient and effective as possible. Kaizen can support this process.
Examples of our wok in the employment sector include:
- An intensive 2 week programme for unemployed East London graduates for the Young Foundation;
- 2-year Training and Coaching Skills programme for the Diversity and Social Inclusion team, Liverpool City Council;
- 1-year package of training, coaching and supervision for employment advisors and managers from the Training Network Group;
- 2-year mentor training programme for Liverpool City Council;
- An intensive personal development programme to re-engage long-term unemployed in the possibility of employment, for Working Links;
- Coaching Training for the Brent In2 Work team;
- Personal effectiveness and coaching training for employment teams in the London Borough of Enfield;
- Training and individual coaching programme for trainees with disabilities and/or from ethnic minorities for Liverpool City Council;
- Group work training and supervisions for Connexions staff.
“There was a general feeling of ‘we’ve done all we can…some of our clients are beyond help’. There was little or no information sharing between projects to address the challenges both our staff and clients faced. Staff morale in some projects was low. As a result of the training, teams are working better together, staff morale has improved and we have exceeded our quarterly target for the first time.”
Illa Pattni, Manager, Brent in 2 Work
“To really engage someone who is far removed from the labour market, you need to be able to do something different. Skills are important, but with the long-term unemployed it is much more about attitude. We can help anyone with a CV or interview practice, but the real difference Kaizen makes is in the intangible – are they going to show up. That unquantifiable reliability that is critical to being successful in employment.”
Manager, Liverpool City Council
“The programme was brilliant. I truly feel more confident to be able to get the job that I want. The trainer was very engaging and very adaptable. The exercises/activities were very stimulating, and put things into a different perspective. He covered areas which I never thought of in depth ie beliefs. I have actually managed to help others (friends/family) to get a different take on their beliefs and change them for the better.”
Participant on an employment programme
- Kaizen contracted to deliver a 2-week study tour on community led development for project managers from Nigeria
